FAQ's
What is a Virtual Assistant?
This is such a common question and quite frankly, we can be almost anything you would like us to be. By that I mean if it can be done without face to face contact with you and or your client, Virtual Assistants can do it! We are self-employed contractors whose goal is to lighten your load.
Why should I hire a VA over in house staff?
When you hire a full or part-time employee, your incur the high cost of recruitment, training, employee taxes, benefits, the cost of equipment for that employee. In addition, if they have a set schedule of hours, sometimes you are paying them when there is no work for them to do. As a VA, those costs are part of our overhead, not yours. Plus, you only pay us for the time we actually work!
How do I get my work to you?
This is really your choice, however, we primarily use DropBox and Google Docs. Should you choose to send something hard copy or need us to mail items out, as an example, you certainly can mail the items to us.
How can I communicate with you?
I am open to whatever form of communication you would like to use. Often our clients prefer to email, however, we can speak on the phone, have video conferences in Zoom, use an instant messaging program or any other way you would be comfortable.
How do you handle your billing?
We bill monthly, on or about the first of the month. An invoice will be created with the hours worked and forwarded to you for payment. The invoice can be broken down as necessary for your bookkeeping. Payment is preferred through PayPal as it is convenient, secure and payments are traceable. You do not have to have a PayPal account, just a credit or debit card, in order to pay an invoice. The process is a very simple one.
Well, I hope that you are finding everything you are looking for on our webpage today. If not, or if you would like to explore the opportunity of working together, why don’t you schedule a free 30-minute Discovery call. Give us a call at 704-761-8411 or email us at susan@solutionswriteaway.com, we would love to speak with you!
I have been working with Susie first as a coach and now she assists me with my clients’ needs. I am not a writer and struggle with such tasks, so I needed someone to help me with writing, editing, and proofreading. The weight has been lifted as she is always ready to take these tasks on. Susie is dependable, organized, uses her common sense when tackling projects, and meets deadlines! Add to that she is fun to work with, so what’s not to like?
I would highly recommend Susie with confidence as she completes her tasks, requiring little oversight when doing so. Assign the task and she will take it from there. I am certain you will receive the same exceptional service she provides to me and my clients.
Owner, Accomplish More Today
Certified Virtual Expert® Specializing in Membergate
Joyce Wright
Coach and Client